Shipping Info

Shipping

Your shipping fee during Checkout is an *estimated quoted* price.
 
If more charges are required then the customer will be responsible to pay additional shipping charges.
 
All orders placed before 1 pm (EST) will have priority for same day processing and will be attempted to be shipped out the same day. Orders placed after 1:00 pm (EST) will be processed the next business day.
In some circumstances we may require an additional 1-2 business days to process your order due to high order volumes or Credit Card Verification.
 
We use UPS (United Parcel Service) as our primary delivery service for domestic and international shipments. 
 
We no longer support the use of USPS.
 
A shipment notification email will be sent within 24 hours to the registered email address containing tracking information of the package.
 
We do not ship to P.O. Box Address or APO/FPOs
 
Customer is responsible for shipping charges under all circumstances. If a package is returned to us, the Customer will be responsible for return shipping charges.
 
 
 
INTERNATIONAL ORDERS
 
For International Customers (Example: UNITED KINGDOM, AUSTRALIA, NEW ZEALAND, MEXICO, CANADA ETC....)
 
You will first place your order on our website and after your order is placed we will send you a Shipping Quote to pay for shipping separately. At that time you can decide whether to use our shipping service OR use your own shipping company where you can have your shipping company come pick up your order from our Miami Location. We will supply you via email with the shipping quotes and any information you need to ship your order yourself including the weight and dimensions of your order will be provided.
 
All International Orders are responsible to pay for Customs/Taxies/Duties for all orders!
 
 
Lost Or Stolen Package Policy
 
If your order is lost or stolen a UPS or USPS claim will be filed on your behalf by us. After the Claim is filed and completed by UPS or USPS, the conclusion of the investigation will determine whether a Full Refund will be given. The Customer must wait for the claim to be finished before any refunds are processed.
 

Estimated Delivery Time

Typically we process and ship orders the same they are placed just as long as its before 1:00PM EST. Orders placed after will be shipped the next business day.
 
Estimated Delivery Time does not include several factors including Processing time in our warehouse - how quickly we can obtain and assemble items for your shipment. Some orders may take longer to process/assemble before we are able to ship them.
 
*Please note that business days are from Monday – Friday only, excluding federal holidays within the U.S.
 
Below is only an estimated time based on your location from us. All Shipping is from Miami Florida.